Policy + FAQ
All sales are Final during COVID-19 until further notice !
This policy listed below will apply against post the pandemic.
Thank you so much for shopping with us and supporting our shop. Please look at your confirmation emails for invoice or the physical invoice in the package. If you would like to return an item your weren't satisfied with or didn't fit properly please ship your return to the below address.
- Bodysuits/Bathing Suits and white items are Final Sale due to hygiene purposes.
- Lashes and any cosmetic items are Final Sale.
Please include the invoice in your package or a small note stating;
- Name Used to Place order
- Order Number
- Items Returned
- Reason for Return
- Special Notes (if any)
This is my first time returning products, what does your company recommend?
Customers may return the items in the same package they received or any small package from the post office. Once the package is taped and packaged, we recommend shipping with USPS First Class Mail. This method is the most affordable and comes with a tracking number to prove the return shipment. You are welcomed to use other shipping services but they will vary in prices depending on the company and shipping method.
Do I have to pay the shipping fees to return the items or will you send me a return label?
Unfortunately we do not provide return labels, all shipping fees must be paid by the customer.
How long do I have to return my item(s)?
Please return the items within 1 week of the delivery date stated on the tracking information.
Do you hold items for returns?
No unfortunately due to excessive hold requests, we cannot hold a specific size for a return. We can’t guarantee that by the time your return reaches us, the size you desire will be available.
What will I receive for my return?
You will be receiving a store credit gift card that will be sent via email. We will add up the total spent on the items returned *minus shipping* and include that amount in a store credit gift card. You will use this gift card to purchase your desired size exchange or any other exchange of your choice. We do not provide refunds for returns.
Do I save my tracking number to prove that I returned my items?
Yes please do! Unfortunately packages do get lost sometimes but with your return tracking information we will know that you did in fact return a package.
I’m missing an item/my item arrived damaged or with a defect!
Please email us info@everydayfashionapparel.com as soon as possible with images attached.